Fortune InfoServeIndia Private Limited
This Privacy Policy explains our policy regarding the collection, use, disclosure and transfer of your information by Fortune InfoServeIndia Private Limited and/or its subsidiary(ies) and/or affiliate(s) (collectively referred to as the Company), which is into development services including but not limited to banking solutions, enterprise resource solutions, transport management tool, web applications and mobile applications (Fortune Artha Pigmy Collection App or App) and other services. This Privacy Policy forms part and parcel of the Terms of Use for the Fortune Artha Pigmy Collection App Services. Capitalized terms which have been used here but are undefined shall have the same meaning as attributed to them.
As we update, improve and expand the Fortune Artha Pigmy Collection App Service, this policy may change, so please refer back to it periodically. Fortune Artha Pigmy Collection Mobile Application (hereinafter referred to as “Fortune Artha Pigmy Collection App” or “App”) or otherwise using the Fortune Artha Pigmy Collection App Services, you consent to collection, storage, and use of the personal information you provide (including any changes thereto as provided by you) for any of the services that we offer.
The Company respects the privacy of the users of the Fortune Artha Pigmy Collection App Services and is committed to reasonably protect it in all respects. The information about the user as collected by the Company is: (a) information supplied by users and (b) information automatically tracked while using a mobile device having Fortune Artha Pigmy Collection App Services enabled (collectively referred to as Information).
INFORMATION SUPPLIED BY USERS
To avail certain services on the Fortune Artha Pigmy Collection App, users are required to provide certain personally identifiable information for the registration process which may include:- a) your name, b) agent details and any other such information as required. The Information as supplied by the users enables us to improve the Fortune Artha Pigmy Collection App Services and provide you the most user-friendly experience. In some cases/provision of certain service(s) or utility(ies), we may require your contact address as well.
All required information is service dependent and the Company may use the above said user Information to, maintain, protect, and improve the Fortune Artha Pigmy Collection App Services and for developing new services. We may also use your phone number, email address or other personally identifiable information to send commercial or marketing messages without your consent [with an option to subscribe/unsubscribe (where feasible)]. We may, however, use your email address and phone number without further consent for non-marketing or administrative purposes (such as notifying you of major changes, for customer service purposes, providing information about updates to Fortune Artha Pigmy Collection App Services, reporting, etc.).
Any personally identifiable information provided by you will not be considered as sensitive if it is freely available and/or accessible in the public domain. Further, any reviews, comments, messages, blogs posted/uploaded/conveyed/communicated by users on the public sections of the Site or an Application Store (like the App Store or Play Store) becomes published content and is not considered personally identifiable information subject to this Privacy Policy.
In case you choose to decline to submit personally identifiable information on the Fortune Artha Pigmy Collection App/Software, we may not be able to provide certain services on the App/Software to you. We will make reasonable efforts to notify you of the same at the appropriate time. In any case, we will not be liable and or responsible for the denial of certain services to you for lack of you providing the necessary personal information.
When you register with the Fortune Artha Pigmy Collection App Services, we may contact you from time to time about updating of your personal information to provide the user’s such features that we believe may benefit/interest you.
INFORMATION AUTOMATICALLY TRACKED WHILE USING THE APP OR SOFTWARE
Log File Information: Our Softwares automatically collect limited information about your device’s connection to our Software, when you use our Software or use the App. We automatically receive and log information from the App and/or your device’s information including but not limited to hardware details, your device or computer’s name, and your operating system, We may also collect log information from your device, including but not limited to your location, IP address, your device’s name, device’s serial number or unique identification number (e.g. Android ID or ADID on your Android Device), your device operating system etc.
Cookies: To improve the responsiveness of the App for our users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user’s individual/group of individual’s interests using the identified App user from the Play Store Console. Our partners may also assign their own processes to your app, a process that we do not control.
LINKS TO THIRD PARTY SITES / AD-SERVERS
The App/Software may include links to other websites. Such sites are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can’t find the privacy policy of any of these sites via a link from the site’s homepage, you should contact the site directly for more information.
INFORMATION SHARING
The Company may share the sensitive personal information with any third party without obtaining the prior consent of the User in the following limited circumstances:
- When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offenses. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms or for complying with the applicable laws and regulations.
- No personally identifiable data of an individual user such as name, phone number, email address, spends data, card details etc. would be shared with any other User and/or the third party – unless explicitly approved by the concerned individual user himself/herself. However, if this conflict with conditions mentioned in the immediate point above, this condition would become null and void.
The Company may also present information related to user collections, patterns and user data tracked by the company only in the form of aggregated statistics on data such as user pigmy collections by category, date, time, bank balances, etc. within our app/software or to our partners.
ACCESSING AND UPDATING PERSONAL INFORMATION
When you use the Fortune Artha Pigmy Collection App Services / Software (or any of its sub software), we make good faith efforts to provide you, as and when requested by you, with access to your personal information and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or sensitive personal data or information to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.
INFORMATION STORAGE AND BACKUP
From time to time, we take backup of your data on Fortune Artha Pigmy Collection App on our database. This is done for the purpose of enabling users to get their data back in case their phone’s data becomes unusable, or phone gets lost, or the user moves to a new phone device. We also use this backup to provide useful insights and information.
INFORMATION SECURITY
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered on the Fortune Artha Pigmy Collection App is securely stored in the controlled database. Access to the servers is password-protected and is strictly limited.
UPDATES / CHANGES
We may alter our privacy policy from time to time to incorporate necessary changes in technology, applicable law or any other variant. In any case, we reserve the right to change (at any point in time) the terms of this Privacy Policy or the Terms of Use. Any changes we make will be effective immediately on notice, which we may give by posting the new policy on the Site. Your use of the Fortune Artha Pigmy Collection App Services after such notice will be deemed acceptance of such changes. We may also make reasonable efforts to inform you via electronic mail. In any case, you are advised to review this Privacy Policy periodically on the Site to ensure that you are aware of the latest version.